Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 1, 2025
ChatUTM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and applicable United States privacy laws.
We collect information you voluntarily provide when using our Services, which may include:
When you access our Services, we automatically collect certain information, including:
We may receive information about you from third parties, such as:
We use the collected information for purposes including:
We process your personal information based on:
We may share your information in the following situations:
With third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
With our business partners for purposes including:
When we share data with business partners, we require them to protect your information in accordance with applicable privacy laws and use it only for the purposes we specify.
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
When required by law or to respond to legal process, protect our rights, protect the safety of others, investigate fraud, or respond to government requests.
With your consent or at your direction.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.
Under PIPEDA, you have the right to:
Depending on your state of residence, you may have rights including:
California residents have additional rights including:
We will obtain your consent before sending promotional emails in compliance with Canada's Anti-Spam Legislation (CASL). You can opt-out of marketing communications at any time by:
You may not opt-out of transactional or administrative communications related to your account or use of our Services.
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For questions, concerns, or to exercise your privacy rights, please contact us at:
ChatUTM
Privacy Officer
Vancouver, BC, Canada
[email protected]
For PIPEDA complaints, you may also contact:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Last updated: August 1, 2025